Protecting Your Information Is Our Responsibility
Here you will find a complete and transparent explanation of how your personal information is collected, used, and stored on tk677.
Introduction & Applicability
1.1 About Us
tk677 ("we", "our", "platform") is an online casino and betting service provider operating for users in Bangladesh. By using our website tk677.lat, you are considered to have agreed to the terms of this Privacy Policy.
1.2 Who This Policy Applies To
This policy applies to all of the following individuals:
- Users with a registered account on the tk677 platform
- Any visitor browsing the website
- Anyone who contacts our customer service team
- Any user who carries out payment transactions
1.3 Changes to This Policy
We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through a notice on the platform. The date of the most recent revision will be shown at the top of the page. If you continue to use the platform after changes have been made, you will be considered to have accepted the new policy.
What Information Is Collected
2.1 Information You Provide Directly
When you register on our platform or use our services, the information you voluntarily provide includes:
- Full name and date of birth (for age verification — for users aged 21 or older only)
- Email address and mobile number
- Residential address
- Payment account details (bKash, Nagad, Rocket, Upay or bank account)
- Details of government-issued documents for identity verification
2.2 Automatically Collected Information
When you use our website, the following technical information is collected automatically:
- IP address and device type
- Browser and operating system information
- Page visit history and duration
- Cookie and session data
- Referral source (which link you came from)
2.3 Transaction-Related Information
A record of each of your financial transactions is stored securely, including deposit and withdrawal amounts, the date and time of each transaction (Bangladesh Standard Time, UTC+6), the type of payment method used, and the status of whether the transaction was completed.
2.4 Gaming Activity Information
Information about your gaming patterns and activity is also recorded in our system. This includes your game history, bet amounts, win and loss records, and bonus usage details. This information is used to ensure responsible gaming and to improve your experience.
How Your Information Is Used
We use collected information only for specific and legitimate purposes. The table below clearly sets out the purposes for which we use your information.
| Purpose of Use | Description | Legal Basis |
|---|---|---|
| Account Management | Completing registration, login, and account verification processes | Contractual requirement |
| Payment Processing | Completing deposit and withdrawal transactions securely | Contractual requirement |
| Customer Service | Providing support via live chat and email | Legitimate interest |
| Security Verification | Preventing fraud and unauthorized access | Legitimate interest |
| Responsible Gaming | Identifying and preventing problematic gaming behaviour | Legal obligation |
| Service Improvement | Analysing and improving the user experience | Legitimate interest |
Cookies & Tracking Technology
4.1 What Are Cookies?
Cookies are small data files stored in your browser. The tk677 platform uses cookies to maintain your session, remember your preferences, and ensure the platform functions properly.
4.2 Types of Cookies We Use
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To monitor how well our service is performing.
4.3 Cookie Controls
You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause many features of the platform to stop working properly.
Data Storage & Protection
5.1 Security Measures
tk677 uses industry-standard technology to keep your personal information secure. Our security measures include:
- SSL (Secure Sockets Layer) encryption technology — all data transmissions are protected
- Two-factor authentication
- Regular security audits and reviews
- Unauthorised access detection system
- Data stored in encrypted databases
5.2 Data Retention Period
We will retain your information for as long as your account is active and for as long as necessary to provide our services. Financial transaction records may be retained for a longer period in accordance with legal requirements. Even after your account is closed, some information may be kept for a limited period for fraud prevention and to meet legal obligations.
5.3 Response to a Data Breach
If a breach of data security occurs for any reason, we will notify affected users as quickly as possible and take the necessary steps to limit the damage. Our security team monitors the system around the clock.
Sharing Information with Third Parties
6.1 Payment Providers
To process financial transactions, we work with bKash, Nagad, Rocket, Upay, and bank transfer services. Only the minimum information necessary to complete a transaction is shared with these payment partners. These payment providers have their own privacy policies and operate under their own security standards.
6.2 Technology Service Providers
To operate our platform, we work with various technology service providers, such as game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others). Only the information necessary to deliver the service is shared with these partners.
6.3 Legal Requirements
If a valid order is received from a competent court or regulatory authority, we will be required to provide the necessary information in compliance with the law. In such cases, we will make every effort within the law to protect your privacy.
6.4 Business Changes
Should a merger or acquisition occur for business reasons in the future, user information may be transferred to the new party. In that case, we will notify users in advance.
Your Rights & Controls
Every user registered with tk677 has the following rights over their own information:
Right to Access Your Information
You may request to know what information we hold about you. We will provide you with a copy of that information within 30 business days.
Right to Correct Your Information
If any of your information is inaccurate or incomplete, you may request a correction. We will update it promptly.
Right to Delete Your Information
In certain circumstances you may request that your information be deleted, however it may be necessary for us to retain some information due to legal obligations.
Right to Object to Processing
You may object to your information being used for marketing or analytics purposes. This preference can be managed in your account settings.
Right to Data Portability
You may request your information in a standard, machine-readable format so that it can be used elsewhere if needed.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be temporarily restricted.
7.1 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will process your request after verifying your identity. To get in touch, email: [email protected] — or speak with our 24/7 support team via live chat on the platform.
Protection of Minors' Information
8.1 Age Restriction
tk677 is an adults-only platform. This service is for users aged 21 or older only. We do not knowingly collect information from minors. Age is verified during the registration process and identity documents may be requested if there is any doubt.
8.2 If a Minor's Information Is Found
If we become aware that a minor's information has entered our system, we will immediately close that account and delete the associated information. If a parent or guardian believes their child's information is held by us, please contact [email protected].
Special Protection for Payment Information
9.1 Storage of Financial Information
Your payment information (bKash, Nagad, Rocket, Upay numbers or bank details) is stored with high-level encryption. Our staff can never view your complete payment information — only the limited details necessary to verify a transaction are visible.
9.2 Transaction Security
Every financial transaction on tk677 is processed through an SSL-encrypted channel. A minimum deposit of ৳200 and a minimum withdrawal of ৳500 are available. Withdrawals are generally processed within 10–45 minutes. If a suspicious transaction is detected, it may be temporarily suspended for security purposes.
Contact & Complaints
10.1 Privacy-Related Enquiries
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the details below:
- Email: [email protected]
- Live Chat: Live chat on the website — available 24/7
- Language: Support is available in both Bengali and English
10.2 Complaint Resolution
If you have any complaint about how your information is processed, please contact us directly first. We will do our best to resolve your complaint fairly and promptly. Our goal is to respect every user's right to privacy and to provide a trusted and secure platform.
Play Safely at tk677
Your information is protected, your experience is reliable. Sign in today and enjoy world-class gaming.